How to send files to Oracle Support SR using ASR Manager

Most of the time it is required to attach additional files to Oracle Support Cases,
for example ILOM/XSCF snapshots or Logfiles.

If you use the ASR Manager on Solaris it is very easy to attach
additional files. It includes a transport tool. No need to copy files to
your local machine and to upload using a Browser.

Check if you use the ASR Manager

# svcs |grep asrm
online         2024-05-08T17:29:45 svc:/application/management/asrm:default

You can just copy your files into this directory

/var/opt/asrmanager/sftransport/transfer/

The files need to start with your SR-Number, for example
3-31234567890.mylogfile

The files are transported to Oracle Support and attached
to your SR every 10 minutes.

You can check the state using

/opt/asrmanager/bin/sftransport info